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Integrate Your Monitoring System With PagerDuty Using Events API V2

· 4 min read
Hrishikesh Barua
Founder @IncidentHub.cloud

Introduction

PagerDuty's Events API V2 lets you push events from your monitoring systems to PagerDuty. You can send such events when an incident is triggered, updated, or resolved. This article is a short guide on the different options to integrate PagerDuty with your monitoring and alerting systems.

Lifecycle of an Incident

If you are using PagerDuty for on-call management, an incident will typically go through these states:

StateTriggered BySource
TriggeredAutomaticMonitoring system
AcknowledgedOn-call EngineerPagerDuty app/Phone call
UpdatedAutomaticMonitoring system
ResolvedOn-call EngineerPagerDuty app/Phone call