A Step by Step Guide to Checking if a SaaS is Down
· 6 min read
Introduction
Modern businesses depend heavily on Software as a Service (SaaS). SaaS is not limited to being used by software development teams.
Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. Given this dependency on SaaS applications,
their uptime becomes tightly tied to a business's uptime.
Any SaaS downtime can affect both a business's daily operations as well as the user experience.
How to check if a SaaS is experiencing downtime? Follow the steps below:
- Introduction
- Visit the SaaS Provider's Status Page
- Use External Monitoring Services
- Check Social Media
- Run Manual Tests
- Incident Communication
- Conclusion
- FAQ
- Popular SaaS Service Statuses
Visit the SaaS Provider's Status Page
The SaaS provider's status page will have first-hand information about ongoing issues.