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2 posts tagged with "uptime"

IncidentHub posts related to uptime

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The Definitive AWS Outage Report 2025: Reliability Analytics and Cascade Impact

· 23 min read
Hrishikesh Barua
Hrishikesh Barua
Founder, IncidentHub
IncidentHub

Introduction​

Amazon Web Services remains one of the most popular cloud providers, with 200+ services in 39 regions across the world. Like all providers, they have their share of outages.

In 2025, IncidentHub detected 38 AWS outages, of which the one on October 20th had the most widespread impact affecting hundreds of SaaS providers simultaneously. Payments were disrupted, students lost access to classrooms, developer tooling degraded, and some IT teams experienced alerting gaps.

In this post we look at the reliability of AWS in 2025 based on their own publicly available status page data aggregated by IncidentHub, with a deeper analysis of the cascading impact of the October 20th outage.

Amazon Web Services Reliability in 2025

A Step by Step Guide to Checking if a SaaS is Down

· 9 min read
Hrishikesh Barua
Hrishikesh Barua
Founder, IncidentHub
IncidentHub

Introduction​

Last updated on August 8, 2025.

Modern businesses depend heavily on Software as a Service (SaaS). SaaS is not limited to being used by software development teams. Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. Given this dependency on SaaS applications, their uptime becomes tightly tied to a business's uptime. Any SaaS downtime can affect both a business's daily operations as well as the user experience. Measuring the uptime of SaaS providers is a critical part of your incident management process and business continuity plan.

How to check if a SaaS is experiencing downtime? Follow the steps below: