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A Step by Step Guide to Checking if a SaaS is Down

· 6 min read
Hrishikesh Barua
Founder @IncidentHub.cloud

Introduction

Modern businesses depend heavily on Software as a Service (SaaS). SaaS is not limited to being used by software development teams.
Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. Given this dependency on SaaS applications, their uptime becomes tightly tied to a business's uptime. Any SaaS downtime can affect both a business's daily operations as well as the user experience.

How to check if a SaaS is experiencing downtime? Follow the steps below:

Visit the SaaS Provider's Status Page

The SaaS provider's status page will have first-hand information about ongoing issues.