The August 13, 2026 Namecheap Outage
· 14 min read
Introduction
Namecheap took more than 5,000 servers offline on August 13, 2026 after cooling systems failed at RadiusDC's Phoenix datacenter, and brought services back in stages over roughly 28 and a half hours. The shutdown was deliberate, intended to protect hardware from overheating. It reached most of the product line - hosting, EasyWP, Private Email, DNS management, URL redirect management and the support helpdesk - while DNS zone resolution was unaffected. The emergency maintenance post opened at 12:35 UTC on August 13 and was marked resolved at 17:00 UTC on August 14.
